1. Introduction

Welcome to edocsllc.online. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. We are committed to safeguarding your privacy and keeping your data secure. This policy applies to all visitors and users of our site.

2. Company Identity

edocsllc.online is operated by EDOCS LLC, located at 1802.N Alafaya Trail, Suite 134, Orlando, FL 32826, United States. You can contact us at inquiries@edocs.online for any questions related to your privacy or data.

3. Legal Basis / Consent

By using our website and submitting your personal information, you provide explicit consent for us to collect and process your data in accordance with this Privacy Policy. We handle sensitive data, such as passport numbers, only with your clear consent and for specific purposes.

4. What Data is Collected

• Process your service requests and orders accurately and efficiently.
• Communicate with you regarding your inquiry, updates, or any necessary clarifications.
• Verify your identity when required, especially for sensitive information like passport numbers.
• Comply with legal and regulatory requirements related to travel documentation.
• Improve our services and website experience based on aggregated data and feedback.

5. Sensitive Data Disclosure

We understand that some of the information we collect, such as your passport number, is considered sensitive personal data. We collect this information only when necessary to provide our services, such as verifying your identity or fulfilling travel documentation requirements.

• Collect and store sensitive information securely using encryption and access controls.
• Limit access to this data strictly to authorized personnel who need it to perform their duties.
• Do not use your sensitive information for any purpose other than those explicitly stated (e.g., no marketing or sharing with unauthorized third parties).
• Obtain your explicit consent before collecting sensitive data, ensuring you understand why and how it will be used.
• Comply with applicable data protection laws regarding sensitive information, such as GDPR or local privacy regulations.

6. Security Measures

• SSL (Secure Socket Layer) encryption to protect data transmitted between your browser and our servers.
• Use of firewalls and intrusion detection systems to prevent unauthorized access.
• Access controls ensuring only authorized personnel can view your data.
• Payment processing is handled exclusively by PCI DSS-compliant third-party providers (e.g., Stripe, PayPal), ensuring your payment information is securely processed and never stored on our servers.
• Regular security audits and vulnerability assessments to maintain high security standards.

7. Cookies & Tracking Technologies

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Cookies allow web applications to respond to you as an individual and tailor their operations to your needs. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies via your browser settings. Declining cookies may prevent full use of the website.

8. Third-Party Links

Our website may contain links to other websites of interest. However, we do not control these external websites. We are not responsible for the protection and privacy of any information you provide while visiting such sites. Please refer to their respective privacy policies.

9. Your Rights & Data Deletion

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request corrections to inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your personal data, subject to legal or operational obligations.
• Right to Restrict Processing: Request limited data use under certain conditions.
• Right to Object: You can object to data usage for direct marketing.
• Right to Data Portability: Request your data in a machine-readable format.

To exercise any of these rights, contact us at inquiries@edocs.online with your full name and request details. We may verify your identity before processing. We will respond within 30 days.

10. Website Analytics & Targeted Advertising

We use analytics and advertising tools, including Microsoft and other third parties, to improve user experience and deliver relevant ads. We may collect non-personal data such as:

• Browser type, device info, and IP address
• General location (e.g., country or region)
• Pages visited and site interactions
• Referring search terms or websites

This helps us analyze performance, deliver targeted ads, and optimize marketing across the Microsoft/Bing/Google networks. We do not collect personal or sensitive data via cookies. You may opt out via your browser or the Microsoft Advertising opt-out page.

11. Policy Updates

We may update this Privacy Policy to reflect changes in practices or legal requirements. Major changes will be posted with an updated effective date. Please check this page regularly to stay informed.

12. Contact Us

If you have questions about this policy or your data, contact us at inquiries@edocs.online